RDT Limited
RDT Limited decided to change their payroll provider after losing confidence in their existing service due to increased errors and declining customer service. These issues, including delays in receiving critical financial reports, arose following the provider's acquisition by another company. To regain control over their payroll and data, RDT Limited opted to bring payroll in-house using the Payfit software. They required a thorough audit of their payroll data to ensure accuracy before the transition, as well as assistance in gathering and completing the necessary data and support with the implementation spreadsheet for the new system.
Client
RDT Limited
Services
Payroll Audit
Payroll Implementation
Sector
Technology
RDT Limited is a Software Development business that creates products and services for the Insurance industry.
With more than 30 years of expertise in developing technology solutions for the insurance industry, RDT transforms performance with intelligent automation. Specialising in simplifying intricate challenges, RDT’s solutions offer clarity amid complexity.
RDT employ around 120 staff and run a monthly payroll.
About
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We have worked with Aura Payroll for a number of years in a consultative capacity. They were particularly involved during a transition phase for us providing both strategic advice and practical support.
Sam's knowledge and experience is second to none and I wouldn't hesitate to recommend his services.
Fiona Mason
Chief Human Resources Officer at RDT Ltd
What challenges were you facing before working with me?
We had a long-term relationship with our accountants (over 30 years) but they chose to divest their payroll practice and we were transferred over to another provider. The transition was painful and created multiple errors, and errors on errors.
How did my services help you address these challenges?
With Aura’s help we were able to unravel the payment problems and the tax implications in order to move to a hybrid approach with higher levels of autonomy.
What were your initial expectations, and how have I met or exceeded them?
Sam’s knowledge and experience was paramount in getting us onto an even keel and being able to operate independently. Sam is able to work on a strategic, constative basis as well as getting stuck in and solving problems directly.
What advice would you give to someone considering working with me?
I would wholeheartedly recommend Sam’s payroll services to you, whether you are looking for an outsourced model, interim help or long-term consultancy support. My advice is to partner completely, share the information of your payroll in order for Sam to gain a full knowledge and so be able to give you the best approach for your business
Services